by Andy Brownell | Sep 28, 2019 | Call Centers, CRM
Call centers form the primary point of contact between businesses and customers. They handle everything from sales to customer support, making them essential to organizational success. Unfortunately, running a call center can be labor-intensive without the right...
by Andy Brownell | Aug 28, 2019 | CRM
Making a good first impression, either online or in person, plays an important role in earning customer trust and making sales. However, after that first impression, you need to continue making the most of your customer connections if you want your small business to...
by Andy Brownell | Jul 31, 2019 | CRM, Lead Management, Salesforce Automation
[vc_row][vc_column][vc_single_image image=”34561″ img_size=”full” alignment=”center”][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]Awareness. Consideration. Action. Loyalty. So goes the formula of the traditional marketing...
by Andy Brownell | Jul 3, 2019 | CRM
[vc_row][vc_column][vc_single_image image=”33816″ img_size=”full”][vc_column_text] Successful businesses rely upon a robust lead network that produces a continual stream of sales and service leads. As times change, improving the efficiency of...
by Andy Brownell | Apr 10, 2019 | CRM
Small business owners make big choices on a near-daily basis. For example, small business customer relationship management — or CRM — is a proven way to boost your revenue, close more deals and help make your sales team more productive — but only if you select the...
by Andy Brownell | Dec 19, 2018 | CRM
The hottest topic for many businesses these days is which customer relationship management — or CRM — platform to choose. It used to be that even a simple spreadsheet with your customers’ contact information was a form of CRM, but with the advent of purposefully built...
Recent Comments