How to Improve Call Centers

How to Improve Call Centers

Call centers remain an indispensable marketing and customer service asset. They play an important role in maintaining a positive customer satisfaction rating. That’s why it’s essential for a business to optimize its call centers as a division of its sales...
How to Write an Email for Your Marketing Campaign

How to Write an Email for Your Marketing Campaign

Scrolling through your inbox, you see an email from an interesting brand and click — only to find a poorly written message that’s gimmicky and uninformative. Many companies miss out on golden opportunities to generate and convert leads due to lackluster...
The Future of AI and CRM

The Future of AI and CRM

Artificial Intelligence (AI) is changing the way companies do business in nearly every industry. With technological advancements unfolding at a record pace, businesses must keep up. Maintaining best practices for customer experience and satisfaction is only a piece of...
How CRMs Improve Real Estate Sales

How CRMs Improve Real Estate Sales

If you’re a real estate agent or broker, you know maintaining good relationships with your clients is critical for generating leads and closing on homes. However, many real estate agents have yet to take advantage of customer relationship management (CRM)...
How to Create a CRM Strategy for Your Business

How to Create a CRM Strategy for Your Business

While CRM software remains a darling of the enterprise technology suite, it’s not without its hiccups. Research into CRM users across 150 companies reveals that one out of every three struggles to create an effective CRM strategy guiding day-to-day software use....