by Andy Brownell | Mar 26, 2020 | Call Centers, CRM
Call centers remain an indispensable marketing and customer service asset. They play an important role in maintaining a positive customer satisfaction rating. That’s why it’s essential for a business to optimize its call centers as a division of its sales...
by Andy Brownell | Mar 11, 2020 | CRM
Scrolling through your inbox, you see an email from an interesting brand and click — only to find a poorly written message that’s gimmicky and uninformative. Many companies miss out on golden opportunities to generate and convert leads due to lackluster...
by Andy Brownell | Feb 27, 2020 | CRM
Marketing automation is a necessity for successful digital marketing operations. As companies grow and their customer bases expand, it’s important to automate wherever possible without compromising on business operations or quality customer service. In the...
by Andy Brownell | Feb 13, 2020 | CRM
Artificial Intelligence (AI) is changing the way companies do business in nearly every industry. With technological advancements unfolding at a record pace, businesses must keep up. Maintaining best practices for customer experience and satisfaction is only a piece of...
by Andy Brownell | Jan 30, 2020 | CRM
If you’re a real estate agent or broker, you know maintaining good relationships with your clients is critical for generating leads and closing on homes. However, many real estate agents have yet to take advantage of customer relationship management (CRM)...
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