by Andy Brownell | Mar 26, 2020 | Call Centers, CRM
Call centers remain an indispensable marketing and customer service asset. They play an important role in maintaining a positive customer satisfaction rating. That’s why it’s essential for a business to optimize its call centers as a division of its sales...
by Andy Brownell | Mar 11, 2020 | CRM
Scrolling through your inbox, you see an email from an interesting brand and click — only to find a poorly written message that’s gimmicky and uninformative. Many companies miss out on golden opportunities to generate and convert leads due to lackluster...
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