by Andy Brownell | Aug 20, 2020 | Blog, Call Centers, CRM
CRM software allows you to manage contacts and quotes, grow your customer base and market more effectively. Yet your phone system may be holding you back. Now more than every your phone system is critical to your success. Voice Over IP (VoIP) phone systems are not...
by Andy Brownell | May 20, 2020 | CRM
Customer Relationship Management (CRM) systems are integral to most business operations. CRMs help businesses organize and maintain their customer processes in a streamlined way and enable teams to access customer data all in one place. There is a wide range of CRM...
by Andy Brownell | Apr 8, 2020 | CRM
Social media is a vital marketing resource for businesses in any industry. With several billion social media users worldwide, companies are investing big bucks to build and maintain social media platforms to promote their brands and keep up with their customers....
by Andy Brownell | Mar 26, 2020 | Call Centers, CRM
Call centers remain an indispensable marketing and customer service asset. They play an important role in maintaining a positive customer satisfaction rating. That’s why it’s essential for a business to optimize its call centers as a division of its sales...
by Andy Brownell | Mar 11, 2020 | CRM
Scrolling through your inbox, you see an email from an interesting brand and click — only to find a poorly written message that’s gimmicky and uninformative. Many companies miss out on golden opportunities to generate and convert leads due to lackluster...
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