Products Summary
Using Power-Call for a Call Center
Combine Lead Management CRM with CallFire Cloud Telephony and You Get an Instant Virtual Call Center
Using Power-Call for a Call Center
LeadMaster’s Power-Call is attractive to companies of all sizes because of its flexibility: You can build a contact center in any location, without hardware, software or upfront capital cost. The Power-Call system allows distributed centers to act as one, regardless of geographic location. Anyone with a computer and a broadband connection can be part of your call center team. LeadMaster can handle the logistics for you, so set up and administration of at-home agents is as easy.
Setting up a LeadMaster Power-Call campaign takes just 3 steps:
1. Name your campaign
2. Find the list of people you want to call using the LeadMaster search engine
3. Select the phone reps you want to do the calling for the campaign
Step 1
Give your campaign a name by filling out the blank space provided.
Step 2
Find the list of people you want in your call campaign, using the LeadMaster search function.
Clicking on Select target Audience takes you to the LeadMaster search engine, where you can chose from a variety of criteria sorted by demographic, Assignment, CRM Management, Sales Opportunity Search, Sort Preference, and Search Results View Preference. The screen shot below displays the list of demographic criteria, including Parent Company, Company, F Name, L Name, Title, City, Zip, etc.
You can further narrow the search by selecting a the ‘Calling only contacts who have not opted out of receiving calls’ or ‘Include Additional Contact(s)’ option.
Step 3
Select the callers for the campaign. Click Submit. Your cloud call center is ready to go.
All of the people you selected to participate in the calling campaign will have a Call Campaigns link added on their home page. When your reps are ready to begin calling, they simply click Call on the LeadMaster home page and their phones automatically begin ringing.
Power-Call’s streamlined process leads to both cost and time savings, which is essential for maximizing revenue from calling campaigns. Users of this system can benefit from a 20 to 30 percent increase in efficiency. Calls are optimized, agents are happy, time is spent efficiently and sales productivity is increased. Contact us, and you can shift your outbound dialing into overdrive today.
Call 800-699-4164 to find out how
LeadMaster can help you
Whether you are just starting a call center, you need to add a remote office or you have an existing office and infrastructure, we can implement a solution that is tailored for your company and situation. We'd be happy to talk with you about a solution for your individual needs.
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